POPIA Compliance

Inyama Yethu (Pty) Ltd is committed to protecting the privacy and personal information of all our clients, partners, employees, and website users. We comply with the Protection of Personal Information Act, 4 of 2013 (POPIA), which governs how personal information is collected, processed, stored, and shared.

What is Personal Information?

Personal information refers to any information that can be used to identify an individual or entity. This may include:

• Full names and surnames
• Identity numbers or registration numbers
• Contact details such as phone numbers and email addresses
• Physical and postal addresses
• Financial or transactional information
• Any other information provided to us voluntarily

Information We Collect

We may collect and process the following information:

• Information provided when placing orders or making enquiries
• Information submitted through contact forms or communication channels
• Business and training-related information for service delivery
• Website usage data for improving our services
• Any additional information required for compliance or contractual purposes

Why We Collect Your Information

We collect personal information for the following purposes:

• To provide and deliver our products and services
• To process transactions and manage orders
• To communicate with clients and respond to enquiries
• To deliver training programs and related services
• To comply with legal and regulatory requirements
• To improve our business operations and customer experience

How We Protect Your Information

Inyama Yethu takes appropriate and reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

We ensure that:

• Access to personal information is restricted to authorised personnel only
• Secure systems are used to store and manage information
• Regular reviews are conducted to maintain data security standards

Sharing of Personal Information

We do not sell or distribute personal information to third parties. However, information may be shared where necessary:

• With service providers who assist in delivering our services
• When required by law or regulatory authorities
• With partners involved in training or operational activities, where relevant

All third parties are required to handle personal information in accordance with applicable data protection laws.

Your Rights

In terms of POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction or updating of your information
• Request deletion of your personal information where applicable
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once information is no longer required, it will be securely deleted or destroyed.

Contact Us Regarding POPIA

Updates to This Policy

Inyama Yethu reserves the right to update this POPIA Compliance Policy at any time. Any changes will be published on this page and will take effect immediately upon posting.